Privacy Policy

Effective Date: January 1, 2015

1. Introduction

Tree Removal & Moving Company Inc. (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding the personal information you provide when using our website or services. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with applicable Canadian privacy laws, including PIPEDA.

By using our website or submitting your information through our forms, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

- Name

- Phone number

- Email address

- Property address or service location

- Details related to your service request (e.g., tree removal, pruning, emergency service)

Usage & Technical Information

- IP address

- Browser type and device information

- Pages visited and time spent on the website

- Referring website or search engine

Cookies & Tracking Technologies

We use cookies and similar technologies to improve website performance, user experience, and marketing effectiveness.

3. How We Use Your Information

Your information may be used to:

- Respond to inquiries and quote requests

- Schedule consultations and provide services

- Communicate via phone, email, or text regarding your request

- Improve website functionality and user experience

- Monitor site performance and usage trends

- Comply with legal and regulatory obligations

4. Contact Form & Communication Consent

By submitting your information through our website forms, you consent to being contacted by Tree Removal & Moving Company Inc. via:

- Phone calls

- Emails

- Text messages (including automated or pre-recorded messages where applicable)

This consent is solely for communication related to your service request and does not require you to purchase any services.

5. Sharing & Disclosure of Information

We do not sell, rent, or trade your personal information.

We may share your information only in the following situations:

Service Providers: Trusted third parties who assist with website hosting, analytics, or operational support under confidentiality agreements

Legal Requirements: When required by law or to protect our legal rights

Business Transfers: In the event of a business sale, merger, or asset transfer

6. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
While we strive to protect your data, no method of internet transmission or storage is 100% secure.

7. Cookies & Analytics

Our website may use:

Cookies to enhance functionality and remember preferences

Google Analytics to analyze website traffic and user behavior (data is collected anonymously)

You can disable cookies through your browser settings, though some site features may not function properly.

You may opt out of Google Analytics tracking by installing Google’s browser add-on.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage users to review their privacy policies.

9. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from minors.

10. Retention of Information

We retain personal information only as long as necessary to fulfill service requests, comply with legal obligations, or resolve disputes. Information is securely deleted or anonymized when no longer required.

11. Your Rights

You have the right to:

- Request access to your personal information

- Request corrections to inaccurate or incomplete data

- Request deletion of your information (subject to legal requirements)

- Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

12. International Users

Our website is operated in Canada. If you access the site from outside Canada, your information may be transferred to and processed in Canada.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the updated policy.

14. Contact Information

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Email: [email protected]
Phone: 647-673-4032